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TERMS AND CONDITIONS

What You Should Know...

WEB SERVICES POLICY:

100% PRE-PAYMENT REQUIRED

MINIMUM 3 HOURS

NO REFUNDS ON SERVICES OR MATERIALS PURCHASED TO COMPLETE TASKS INCLUDING BUT NOT LIMITED TO LLC PACKAGES, DIGITAL DOWNLOADS, APP SUBSCRIPTIONS, WEB HOSTING, ETC

Effective Dates

Agreements will become effective on the date of Client’s acceptance of BTB ENT LLC's Proposal.

Services

BTB ENT LLC will provide the Client with the services set forth pursuant to the time frame specified in the Proposal or if no schedule is specified, within a reasonably timely manner.

Client Cooperation

Clients acknowledge and agree that BTB’s timely and professional provision of services is solely dependent on and subject at all times to Client’s cooperation and timely provision of all content and materials necessary for the completion of Services/Projects including but not limited to online passwords, personal and/or company identification documents.

 

After 90 days projects or pre-paid sessions are considered abandoned if a client is

non-responsive or non-compliant to the terms set herein. Any monies, deposits or

pre-payments collected from "abandoned projects" will be absorbed by BTB ENT LLC. Abandoned Projects are non-refundable, non-transferrable and cannot be used as a site credit towards any of our products or services. Clients seeking to continue abandoned projects must submit a new deposit or pre-payment to schedule a new session.

Fees

As compensation for services, Clients will pay BTB ENT LLC the fees as set forth in their Proposal. Fees as set forth in the Proposal are exclusive of any taxes, assessments or other governmental charges.

Payment

Acceptable Forms of Payment are Credit/Debit cards, PayPal, Venmo, Square, Cash APP, Apple Cash, Apple Pay, Cash or Company Check (subject to a 10 day clearance period). Payments are collected before any work is performed. Session overages will be added onto the existing invoice and shown as a remaining balance that is due immediately to be paid within 3 days following submission of an invoice. BTB ENT LLC uses a clock in app system, (HOME-BASE), to ensure accuracy of time during all sessions. Outline of work performed shall be included within Client correspondence (text messages, emails, conference calls and invoices). In the event that Client fails to pay within 30 days of being due, BTB ENT LLC may charge penalty interest of 6% per month or the greatest amount permitted by law, whichever is lower. Collection proceedings will be filed against a debtor/debtor's organization for any account 120 days past due.

Changes

In the event Client makes any requests for additional work beyond the scope of the Services set forth in the Proposal, BTB ENT LLC may amend the Fees or otherwise provide Client with a separate proposal for any additional work.

Expenses

Clients will reimburse BTB ENT LLC for all expenses, as set forth in the invoice, proposal or as otherwise approved by Client in writing.

Client Materials

Client grants BTB ENT LLC the right to use the Client Materials for the purpose of providing services pursuant to their Agreement. Clients are solely responsible for the content, completeness and accuracy of all materials provided to BTB ENT LLC for the completion of the Services. In no event will BTB ENT LLC be liable for any inaccuracy, error, mistake or insufficiency resulting from our use of Client Materials.

Confidentiality

“Confidential Information” means any information that Clients discloses or provides access (directly or indirectly) to BTB ENT LLC in any and all mediums (whether oral, written, graphic or in any other form including but not limited to texts, phone calls, video chats, social media direct messages, instant messages, emails and postal mail. Clients agree to take all reasonable precautions to protect and safeguard Confidential Information and will not disclose any Confidential Information except (1) to those of its consultants, attorneys or accountants who have a need to know the Confidential Information and are bound to confidentiality obligations similar to those set forth in this Agreement; or (2) if BTB ENT LLC is required to disclose the Confidential Information in connection with any judicial, governmental, or administrative proceedings or pursuant to applicable law.

Intellectual Property

All images, designs, documents, copy, audio, video products created during a work session or during the performance of tasks are exclusive intellectual property of Contractor. Client may not use images, designs or copy without formal written request and express permission from Contractor. Contractor reserves the right to deny requests for any reason. Contractor's intellectual property is protected by copyright and trademark laws. Theft or Plagiarism of Contractor's intellectual property may result in legal action. Violators will be prosecuted to the fullest extent of the law. Furthermore, you agree to allow the BTB ENT LLC to add our signature and/or watermark to your website and marketing materials.

In Person Session Policy

***A $35 Transportation Fee Applies to All In Person Sessions***

TRANSPORTATION FEE + 50% DEPOSIT REQUIRED

MINIMUM 4 HOURS

We will get in contact by phone, email and/or text message 24-48 hours prior to all sessions. You must respond to confirm your appointment. If we do not receive a timely response, your appointment may be changed or canceled.

Cancellations and Schedule Changes

TO MAKE CHANGES OR CANCEL A SCHEDULED IN PERSON SESSION, YOU MUST TEXT AND/OR CALL (203) 794-6151.  NO CANCELLATIONS VIA EMAIL WILL BE ACCEPTED!!! Changes and Cancellations must be made at 48 hours (2 days) or more in advance. Changes made in LESS than 48 hours will incur a $50 fee (except for the underlying four reasons: a national state of emergency, marshal law, natural disaster or mandatory quarantine).

No Call/No Shows for any session will result in forfeiture of all deposit(s) and/or payments. Deposits made for sessions cancelled according to policy may be used as credit towards any goods or services sold on this site. 

"What does BTB do with my information?"

Bite The Bullet Entertainment LLC, BTB ENTERPRISE, BTB ENT LLC, BTB CARES RELIEF FOUNDATION does not share personal information without your consent for any reason. We do not retain payment or credit card information once a payment has been completed.

"What is BTB's User Agreement?"

By using this site, purchasing goods or services, accepting a proposal, signing a contract, signing up for membership and/or mailing lists, you agree to all the terms and conditions listed herein.

You agree not harass, spam, stalk or bully employees of Bite The Bullet Entertainment LLC,
BTB ENTERPRISE, BTB ENT LLC, BTB CARES RELIEF FOUNDATION or its other site members.
Doing so may result in legal action. Violators will be prosecuted to the fullest extent of the law.

You may unsubscribe from this site at anytime.

We are not responsible for third party payment processing issues.

All images, writing, audio and video on this site are protected by copyright and trademark laws. Theft or Plagiarism of BTB ENT LLC's intellectual property may result in legal action. Violators will be prosecuted to the fullest extent of the law.

"What is BTB's Return Policy on Goods and Merchandise?"

Bite The Bullet Entertainment LLC, BTB ENTERPRISE, BTB ENT LLC, BTB CARES RELIEF FOUNDATION does not share personal information without your consent for any reason. We do not retain payment or credit card information once a payment has been completed.

Refunds

NO REFUNDS ON GOODS OR MERCHANDISE INCLUDING BUT NOT LIMITED TO APPAREL AND ACCESSORIES

Exchanges

EVEN EXCHANGES WILL BE ISSUED FOR DEFECTIVE MERCHANDISE. IF DEFECTIVE MERCHANDISE IS DISCONTINUED, WE WILL ISSUE A SITE CREDIT GOOD FOR 90 DAYS. CREDITS WILL NOT BE REISSUED AFTER EXPIRATION DATE. NO EXCEPTIONS

Custom Merchandise

NO RETURNS OR EXCHANGES ON CUSTOM PRINTED MERCHANDISE AND MATERIALS. PLEASE CHECK SPELLING, GRAMMAR AND PUNCTUATION BEFORE YOU AGREE TO SEND TO PRESS

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